EBMS User Conference


ENGAGE 2019 

The first annual EBMS User Conference - Engage 2019 (held at Spooky Nook, PA) was marked by great energy, networking, and a variety of useful training workshops. Thank you to all our valued customers and sponsors for coming out and making the conference a huge success! Check out resources from the conference below and stay tuned for next years dates!

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Conference Resources

Documents from conference sessions are made available to you for review.

Training Classes
Presentation slides in PDF format

Presentation slides in PDF format



EBMS User Conference


Monday, April 29 - Tuesday, April 30
Spooky Nook Meeting & Events, Manheim, PA 

Build connections, learn, and be inspired at the only conference exclusively for EBMS users. Join us to gain a deeper knowledge of EBMS, network with other users, connect with the Eagle Team and learn what’s new (software features PLUS an exclusive sneak peek of the next generation of EBMS!)

Each day will be packed full of presentations, EBMS demos, updates from the company, Q&A, training sessions, and opportunities to network with the Eagle team and other EBMS users! The conference features 18 hours of basic, intermediate and advanced level training taught by our experts. Each attendee can register for and attend 4 1/2 hours of this training, specific to their areas of interest. Register 3 or more from your team and get $5 off per person! Bring your whole team to maximize this tremendous learning opportunity. 





Learning Tracks/Classes

This event is packed full of specialized EBMS education to gain practical and technical skills. With 12 different training classes available, each attendee can select three (90 min) classes. The conference will feature basic, intermediate and advanced level training classes. Bring your team, take different sessions, and collaborate on what you have learned.

Three optional Learning Tracks give you or new employees the opportunity to focus on one area of learning. You also have the option to custom build your schedule by choosing any class without attending the entire track.

financials icon


Accounting and Finance Track


Sales Circle

EBMS Foundations Track


inventory circle
Inventory Management Track


Training Breakout - Day One, Session 1

financials iconAccounting & Finance 101
This training session will focus on the foundations and best practices of bookkeeping and accounting in EBMS. This session is a basic high-level training geared to the Bookkeeper, Manager and Financial Officer.  It is recommended to also take Accounting & Finance 201 and 301 to stay in this learning track.

Sales CircleEBMS Foundations 1 – Concepts & Best Practices
This training session will focus on EBMS concepts and best practices and will put a foundation in place to help you build on your understanding of the software. This class would be best for Office Manager, order entry staff, any new users or Managers.

inventory circleInventory Management
This discussion will be focused on inventory management, including stock level management, special orders, scanning, purchasing and more. This class is an intermediate level and will build on a foundational understanding of Inventory concepts. This is a great class for the Parts Manager, Purchasing Agent and others who are involved with inventory management.

Advanced Features for the Manager and EBMS Admin

Join us as we unpack our Advanced Features and share options for working with EBMS data, integrations, and procedures to keep your system happy and healthy. This Advanced class, taught by our COO, is Ideal for the EBMS Admin, IT Admin and Data Analyst.

Training Breakout - Day One, Session 2

financials iconAccounting & Finance 201
Join us for a training on profit center management, general ledger, journal entries and financial reporting. We will also discuss Budgeting.  This session is a more advanced training for the Bookkeeper, Manager and Financial Officer.

Sales CircleEBMS Foundations 2 – How everything Ties Together
This is a great class to take after “EBMS Foundations and Best Practices” or if you want a better understanding of the integrated workflow of the software. We will unpack the process from first contact with a customer to billing. This class is ideal for the Office manager and any staff involved in sales and purchasing.

inventory circleAdvanced Inventory
This will be an advanced look into inventory reports, forecasting, count adjustments, impact to the G/L, integrating with suppliers and more. This class is ideal for those who already understand the inventory concepts in EBMS and are ready to go deeper.

Managing Labor

This training session will focus on tracking time and labor and syncing to payroll. We will also discuss various payroll scenarios, such as bonus, commissions, piecework and holiday. This class would be great for Operations staff and the Payroll Admin.

Training Breakout - Day Two

financials iconAccounting & Finance 301
This training is a great follow up to Accounting & Finance 201 but can also be taken on its own. Continue with us as we dive deeper into concepts and best practices around profit center management, general ledger, journal entries and financial reporting. We will also discuss year-end processing and preparing EBMS data for your Accountant.

Sales CircleEBMS Foundations 3 – A/R, A/P and Payroll
This training session will focus on the foundations and best practices of Accounts Receivable, Accounts Payable and Payroll. This class would be best for the Office manager and any staff involved in billing and payroll.

Job Costing
This training class will discuss best practices for managing and analyzing larger jobs using the EBMS Job Costing tool. This includes cost analysis, job stages and job information. This class would be ideal for the Manager.

Service & Work Orders
Join us as we dive into scheduling and work order management, which includes tracking the details, history and parts to a work order. We will also look at the My Time App: using in the shop and on the road. This class is ideal for Service Manager, Technicians and other service staff; or those who want to learn more about Tasks, Work Orders and My Time.


Each registrant can select three classes from the list of breakout sessions or learning tracks.




Registration begins at 7:30 on Monday morning, April 29. Each day will include a keynote speaker, training breakouts, networking opportunities, and a variety of special activities. Light breakfast and a full lunch are provided both days.

Day 1 - Monday, April 29

7:30am: Doors Open / Registration Begins (coffee & pastries available)

8:30am: Conference Kick Off - What's New, Meet the Eagle Team, & a Word from the Executives.

9:10am: Sponsor Presentation - Landis Technologies

9:20am: A Review of New Features with Nathaniel Gingrich, COO

10:10am: Engage, Network & Break

10:45am: Training Breakout Session 1

12:15pm: Lunch

1:20pm: Sponsor Presentations - Sauder & Stoltzfus CPA, Blessings of Hope

1:45pm: Training Breakout Session 2

3:20pm: Optimistic Contrarian Thinking - Keynote by Mary Stoltzfus

4:05pm: Client Testimonials / Panel - Late Day at the Eagle

4:30pm: Day One Wrap Up

4:45pm – 5:30pm: Optional Networking, Demos, Engage with Eagle Team

Day 2 - Tuesday, April 30

8:30am: Doors Open & Registration (coffee & pastries available)

9:00am: Day Two Kick Off 

9:15am: Are You Running Your Business or Is Your Business Running You? - Keynote by Brian White

10:15am: Sponsor Presentations - 360 Payments, Sauder & Stoltzfus CPA, Landis Technologies

10:45am: Network, Engage & Break

11:15am: Training Breakout Session 3

12:45pm: Lunch

1:45pm: Q&A with the Eagle Leadership Team

2:10pm: Sponsor Presentations -  Paul l Sheaffer Insurance Agency, Blessings of Hope

2:30pm: Sneak Peek - Next Generation of EBMS

3:15pm: Wrap Up 

3:30pm – 4:30pm: Optional Networking, Demos, Engage with Eagle Team

Schedule is subject to change without notice.



Keynote Speakers


Brian WhiteBrian White

Keynote Topic: Are You Running Your Business or Is Your Business Running You?

Brian began his entrepreneurial journey at a young age. By 12 he was printing place mats for a local diner out of his bedroom. Later in his professional career, he led entrepreneurial business in sizes ranging from 7 to more than 170 employees, across multiple industries. Now Brian’s passion is to come alongside entrepreneurial teams to help implement a holistic system that delivers on helping them live their ideal lives. 


Mary StoltzfusMary Stoltzfus 

Keynote Topic: Optimistic Contrarian Thinking

Fueling her contrarian thinking with optimism has propelled Mary to new discoveries and exciting achievements. A storyteller at heart, she will share her perspective on how to set the trajectory of a questioning mind in a direction that accomplishes wonder rather than disillusionment. Mary will synthesize her experience as a business leader in the manufacturing and construction industry in such a way to inspire the listener to consider alternative ways to think about challenging issues.



Venue & Directions

spooky nook logoSpooky Nook Meeting & Event
75 Champ Blvd, Manheim, PA 17545


Traveling from out-of-town?

The unique venue, Spooky Nook, boasts excellent onsite accommodations and amenities. It is only 24 miles from Harrisburg International Airport and 94 miles from the Philadelphia International Airport.

The Warehouse Hotel is onsite and offering our attendees a special rate. Contact the Warehouse Hotel or call 855.618.6181. Mention Eagle Business Software Conference for the best rate. Rooms are limited; Book early to ensure availability.

Also be sure to check out all there is to do in the Lancaster County area: DiscoverLancaster.com


BREAKFAST: Coffee & pastries will be available; Spooky Nook also has breakfast foods available for purchase.

LUNCH: A catered meal will be provided both days.

No outside food or drink is permitted. If you have special dietary needs please contact AccountManagement@EagleBusinessSoftware.com or 717.442.3247 Option 3.


Please follow the directions to Spooky Nook carefully! We have them included here and on our website. Spooky Nook has a very large facility and we want to save you any extra time or hassle by pointing you to the correct parking lot. Look for signs for ENGAGE 2019 as well as balloons.
The address to enter into your GPS or Navigation app for Spooky Nook is
75 Champ Blvd.  Manheim, PA 17545
Please Note: We have tested out all the navigation apps and we found that Google Maps will NOT take you to the correct entrance– please do not rely on it once you get close to Spooky Nook.  If you run into any difficulty with directions – please contact Spooky Nook directly at 717-945-7087.
If you are traveling West on 283
Make a very sharp right off of 283 exit ramp onto Champ Blvd. Look for ENGAGE 2019 signs and balloons
If you are traveling East on 283
Make a left from the 283 exit ramp onto Spooky Nook Rd, then a right onto Champ Blvd. immediately after the on-ramp for 283 West.
Travel about .3 miles down Champ Blvd, then make a left into Spooky Nook.
Stay to the right and follow signs for event parking (Hotel guests can follow signs for hotel parking.) You will go quite a distance around the building before you get to the parking lot. 
Look for balloons and Eagle Team members standing outside the entrance to welcome you!



Partnering Sponsors

A special thanks to each of our valued business partners who are sponsoring this event.

SauderStoltzfus-1 BlessingOfHope-2 Landis Technologies LLC 

Laura Schanz Consulting Group   Paul Sheaffer Insurance 360 Payments





Will there be Lodging Accommodations?

Lodging is available on-site at the Warehouse Hotel or 855.618.6181. Mention Eagle Business Software Conference for a special rate, and book early to ensure availability.

What are my transportation/parking options for getting to and from the event?

There is plenty of parking onsite at Spooky Nook. If traveling from out of state - you can take an Uber or rental car from the airport. Enter 75 Champ Blvd. Manheim, PA 17545 in your GPS for best navigation and look for signs and Eagle Staff to help direct you. If you have any trouble finding the location, call Spooky Nook directly at 717.945.7087.

How can I contact the organizer with any questions?

Contact our Account Management team at 717.442.3247 Ext. 3

What's the refund policy?

Tickets are non-refundable but can be transferred to someone else.

Can I just register for one day?

While you may choose to only attend one day - registration is for the event as a whole.

Do I have to bring my printed ticket to the event?

Please be ready to show your confirmation page at registration.  You can bring a printed copy or show the email from your smart phone. 

Can I update my registration information?

Email AccountManagement@EagleBusinessSoftware.com or call 717.442.3247 Ext. 3 if you would like to edit your registration info.

Is my registration fee or ticket transferrable?

Yes, it is transferable. Please send an email to AccountManagement@eaglebusinesssoftware.com stating the name the ticket was purchased under and who it is being transferred to. If you would like to also change training sessions – please add those details in the email as well.

Is it ok if the name on my ticket or registration doesn't match the person who attends?

Yes, it is fine to send someone else in your place.

What should I bring to the event? 

Bring yourself, your registration confirmation, and be ready to connect and learn! A laptop or tablet is not required.  We will provide an Event Guide with space for notes as well as pens, beverages, and meals.

Will the event be recorded? 

While we may be taking some video during the event, we will not be recording all of it. 


Contact the organizer with questions.
Call 717-442-3247 Ext. 3

Register now to reserve your spot!