Industry Solutions >
Service & Repair
"EBMS contains many tools to simplify managing employee schedules, tracking parts, evaluating billable time, maintaining efficient invoicing systems, and many other jobs that are crucial to the service & repair industry..."
Tracking a Work Order
A work order system is useful in organizing projects, assigning technicians, and recording history about the work order. The work order status can be tracked from the time it is first created to the time it is completed, billed, and closed. The work order option is used to schedule technicians, manage and schedule labor, and maintain a service history for individual pieces of equipment.
Scheduling Service Technicians
Scheduling multiple service technicians can be a challenge for a company that handles many varied service requests. The EBMS task system can assist in displaying the available time slots for a department or technician. This feature can also be used as a sales contact manager or as a time-tracking device for a professional company.
Systematic Method of Billing
The EBMS work order module's systematic method of billing ensures proper time billing for both time & material projects and for contract projects. Parts and other inventory can be managed by adding the materials directly into the work order using the work order window, bar code scanners, or other methods.
Managing Service Contracts
The optional job costing module is a powerful tool to manage the costs and billing of service contracts. The ability to manage reoccurring billing of contracts and track labor and costs are important in preventive service contacts. The contract details, expiration, and history is easily accessible within the job record.
Vendor Parts Catalog
Access a vendor or supplier’s entire parts list from a sales order or quote screen without cluttering your main inventory catalog with parts that you will never need. Combine this feature with special order purchasing methods to quickly purchase and price specialty parts needed for a specific service project.