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5 Ways EBMS Can Help the Service and Repair Industry

5/5/2016 - 2:30:29 PM
5 Ways EBMS Can Help the Service and Repair Industry

If you work in the Service and Repair industry, it’s your job to make sure your customers are taken care of. You are a business that provides quality products or services to your customers, and they trust that their needs will be attended to with care and precision. Likewise, we at Eagle Business Software want to provide an efficient way to run your business, with everything you need integrated together seamlessly. Let us help you, so you can help your customers.

Here are some of the ways that EBMS can help you run your business:

1. Schedule and Track Work Orders
Organization is key in a service and repair business. Customers want fast service, and EBMS can help organize projects and easily assign technicians to those projects. Manage the work order details and schedule while tracking efficiency and billable time by employee. Service history can also be kept for individual pieces of equipment.

2. Document Service History
A service department can be managed easily and efficiently when using EBMS. Invoicing tools, inventory management tools, the payroll system, and all historical details are integrated together to make the job of the service department manager a lot easier.

3. Manage Service Contracts
With the Job Costing module of EBMS, managing costs and billing of service contracts is easy. This is an optional module that has the ability to manage the recurring billing of contracts, as well as track labor and costs. Each job record holds the contract details, expiration, and history, and makes it easy to access whenever you need it.

4. Easily manage and track parts
Inventory management made easy. As a service and repair business, you have many parts in your inventory, and the tools in EBMS allow those parts to be easily tracked throughout the sales process. Record purchasing and sales history, manage pricing, and maintain stock levels for all of the parts you carry.

5. Integrated Accounting
EBMS is more robust than some other accounting software, like QuickBooks, but still reasonably priced for small businesses. The General Ledger module in EBMS integrates the transactions from accounts payable, accounts receivable, payroll, and journal entries to give a complete picture of your business. Other features of this module include budget projection, financial reports, multiple profit centers, and more.

EBMS has partnered with many businesses in the service and repair industry to enable them to manage their business more effectively and efficiently. Click here for a list of customer references.

Give us a call at 717-442-3247 or email us at sales@eaglebusinesssoftware.com and let us tell you more about how EBMS can help your business.

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